Privacy Policy

This Privacy Policy regulates the processing of personal data of users accessing this website, in compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

1. Data Controller

Controller: Stage One Gracia, S.L.
CIF: B66782798
Address: Carrer Roger de Flor, 291-293 Baixos, 08025 Barcelona
Contact email: info@stageone.es

2. Data we collect

We may collect and process the following categories of personal data:

Identification data: name and surname.
Contact data: email, phone.
Data related to bookings or information requests.
Browsing data: IP address, cookie identifiers, and technical data.

3. Purpose of processing

We process your data for the following purposes:

Manage inquiries, requests, and room bookings.
Respond to messages sent through forms or email.
Improve the browsing experience and service quality.
Comply with legal obligations in tax, accounting, or data protection matters.

4. Lawfulness of processing

The legal basis that allows us to process your data is:

Consent, when you send a form or contact us voluntarily.
Execution of a contract or pre-contractual measures, in case of bookings or requests related to the service.
Legitimate interest in maintaining website security and improving our services.
Legal obligation in accounting, tax, and administrative matters.

5. Recipients

We do not transfer your data to third parties except by legal obligation. However, we work with technology providers (hosting, email, analytics) that can access the information only to provide necessary services. All of them act as data processors and comply with the GDPR through their corresponding contracts.

6. International transfers

If we use providers located outside the European Economic Area, an adequate level of protection will be guaranteed through Standard Contractual Clauses approved by the European Commission or other equivalent legal mechanisms.

7. Data retention

Data will be kept for the following periods:

Inquiries and forms: until the request is resolved.
Contractual relationships (bookings): during the applicable legal terms.
Billing data: minimum 5 years due to tax obligation.
Cookies: according to the period indicated in the Cookies Policy.

8. User rights

As a user you have the right to:

Access your personal data.
Request its rectification or deletion.
Request processing restriction.
Object to processing.
Request data portability.

To exercise your rights, you can send a request indicating your identity to: info@stageone.es

If you consider that we have not correctly addressed your rights, you can file a claim with the Spanish Data Protection Agency (AEPD): www.aepd.es

9. Data security

We apply technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure, or alteration.

10. Changes to this policy

Stage One Gracia, S.L. may update this Privacy Policy at any time. Modifications will be published on this same page, indicating the date of the last revision.